Our customer service is available Mon- Fri 8AM- 5PM CT

Heroes & Villains CA

Heroes and Villains help center for all your frequently asked questions

H&V Help Center

You say your merchandise is officially licensed, is this true?

Are any of your items final sale items?

How do your size charts work?

How should I care for my items?

Help! My Faux Leather has a smell!

Do you ever restock items?

How do I leave a review?

Can I send an order as a gift?

Why arent some of the items available for Canadian customers?

General FAQs

How long will it take to get my order?

What shipping options do you provide?

When will I see tracking info?

My address is incorrect; Can I change it?

Tracking hasn't moved

My order shipped but I never got my package...

Shipping FAQs

What forms of payment do you accept?

I changed my mind... Can I cancel?

I accidentally ordered the wrong size; can you change it for me?

My order was charged twice...but I only see one order.

Price Match Policy

Why was my order cancelled?

Orders & Payment

Returns Policy

Exchange Policy

Damaged/Incorrect Items

Return & Exchange Process

I received item(s) as a gift, Can I make a return/exchange?

Returns & Exchanges

Tees

Long Sleeve Tees

Cropped Tees

Hoodies

Womens Bomber Jacket

Bomber Jacket

Womens Slim Fit Tees

Bristle Tees

Cowl Neck Long Sleeve

Robe & Short Pajama Set

Unisex Lounge Set

Mens Lounge Set

Womens Wide Leg Lounge Pant

Belted Shorts

Size Charts

How to Contact us

Questions on payment and order status can be found here!

Check out our policy for easy returns & exchanges!

If youre experiencing order issues, Please contact us at customerservice@heroesvillains.ca.

If youre experiencing order issues, Please contact us at customerservice@heroesvillains.ca

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